Benefits Administration Analyst, Fixed Term Contract 12 months

Role overview

The role

• Process monthly payroll and provider administration.
• Analyse data in Excel using formulas and macros.
• Process client HR data weekly and respond to client mailbox enquiries daily.
• Handle queries and requests using an in-house system.
• Develop knowledge of clients’ flexible benefits schemes and requirements.
• Collaborate with colleagues and meet deadlines, targets and service-level agreements for allocated clients.
• Participate in annual client renewal projects, taking responsibility for assigned administration tasks.
• Provide an efficient, professional service to clients and members.

What you will bring

• Strong written and verbal communication, adapted to different purposes and audiences.
• Computer literacy in Microsoft Office, particularly Excel; advanced Excel is an advantage.
• GCSE Maths and English at grade C or above, or equivalent.
• High accuracy, analytical and numerical reasoning, and good planning, time-management and organisational skills.
• Able to work under pressure, meet targets and deadlines, learn quickly, use initiative and organise workload effectively.
• Experience in flexible benefits administration or financial services is an advantage.

Workplace

• Hybrid working options are offered.

Benefits

• Benefits include 25 days of annual leave plus an additional WTW day, private healthcare, life insurance, income protection, health assessments and a defined contribution pension with matched contributions up to 10%.
• Additional offerings include an employee assistance programme, a paid volunteer day and optional perks such as electric vehicle, share and cycle-to-work schemes, dental and optical cover, and critical illness protection.