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Benefit Consultant

EPIC Brokers
Chicago, USA
Mid · 5–10 years experience
Onsite
Discovered Yesterday
Client service

Full Job Posting

JOB OVERVIEW

The Benefit Consultant is responsible for client satisfaction, service delivery, plan design, and vendor management while supporting the development of innovative, data-driven strategies to optimize complex Health & Welfare benefit programs.

WHAT YOU’LL DO

Strategy & Program Management

Support development and execution of benefit strategies for large, self-funded clients

Develop cost-containment strategies across medical, pharmacy, and disability programs

Analyze claims/utilization trends and identify improvement opportunities

Lead vendor evaluations, RFPs, procurement, implementation, and performance tracking

Communicate industry trends, benchmarks, and regulatory updates

Client Management

Serve as primary day-to-day client contact and manage vendor relationships

Oversee project management for deliverables, compliance deadlines, and annual planning

Manage RFP processes, renewals, contract negotiations, and vendor implementations

Ensure timely, accurate execution of deliverables with actuarial and internal teams

Support compliance (e.g., 5500 filings, plan documents, regulatory adherence)

Resolve escalated claims and support employee communications and enrollment activities

Client Relationship & Reporting

Partner with clients to define benefit goals and strategies

Deliver financial reporting, analysis, and benchmarking insights

Review and finalize client reporting deliverables

Business Development & Team Collaboration

Assist with new business opportunities and strategy development

Contribute to internal process improvements and team initiatives

WHAT YOU'LL BRING

5–10 years of experience in insurance, employee benefits, or HR

Strong knowledge of Health & Welfare programs (self-funded medical, Rx, dental, vision, disability, life, absence, etc.)

Experience managing large, self-funded clients in consulting or brokerage

Full-cycle RFP experience

Bachelor’s degree or equivalent experience

Must have experience designing and implementing benefit plans

Underwriting experience preferred

Insurance license (or ability to obtain)

Strong communication, analytical, and problem-solving skills

Project management and ability to manage multiple priorities

Experience with data analysis and self-funded plan financials

Knowledge of regulations and compliance requirements

Proficiency in Microsoft Office and large data sets

Ability to work independently, collaboratively, and in a fast-paced environment

High level of professionalism, accountability, and client service focus

Additional Requirements

  • Ability to maintain confidentiality and interact with executive stakeholders
  • Willingness to travel and work outside standard hours as needed
  • COMPENSATION:
  • The base salary range for this position is $110,000 -$135,000. This range represents the employer’s good-faith estimate of the compensation for this role at the time of posting.
  • WHY EPIC:
  • EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
  • Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
  • Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
  • EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
  • To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/.
  • EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
  • California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
  • Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • #LI-SG1
  • #LI-Hybrid
  • 5–10 years of experience in insurance, employee benefits, or HR
  • Strong knowledge of Health & Welfare programs (self-funded medical, Rx, dental, vision, disability, life, absence, etc.)
  • Experience managing large, self-funded clients in consulting or brokerage
  • Full-cycle RFP experience
  • Bachelor’s degree or equivalent experience
  • Must have experience designing and implementing benefit plans
  • Insurance license (or ability to obtain)
  • Strong communication, analytical, and problem-solving skills
  • Project management and ability to manage multiple priorities
  • Experience with data analysis and self-funded plan financials
  • Knowledge of regulations and compliance requirements
  • Proficiency in Microsoft Office and large data sets
  • Ability to work independently, collaboratively, and in a fast-paced environment
  • High level of professionalism, accountability, and client service focus

Preferred Qualifications

  • Underwriting experience preferred
  • Generous employee referral bonus program of $1,500 per hired referral

Responsibilities

  • Support development and execution of benefit strategies for large, self-funded clients
  • Develop cost-containment strategies across medical, pharmacy, and disability programs
  • Analyze claims/utilization trends and identify improvement opportunities
  • Lead vendor evaluations, RFPs, procurement, implementation, and performance tracking
  • Communicate industry trends, benchmarks, and regulatory updates
  • Serve as primary day-to-day client contact and manage vendor relationships
  • Oversee project management for deliverables, compliance deadlines, and annual planning
  • Manage RFP processes, renewals, contract negotiations, and vendor implementations
  • Ensure timely, accurate execution of deliverables with actuarial and internal teams
  • Support compliance (e.g., 5500 filings, plan documents, regulatory adherence)
  • Resolve escalated claims and support employee communications and enrollment activities
  • Partner with clients to define benefit goals and strategies
  • Deliver financial reporting, analysis, and benchmarking insights
  • Review and finalize client reporting deliverables
  • Assist with new business opportunities and strategy development
  • Contribute to internal process improvements and team initiatives

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