Bell/Valet Attendant
Key Skills for This Role
Full Job Posting
Responsibilities
- Greet guests and assist with luggage handling and storage.
- Drive, park, and retrieve guest vehicles safely, promptly, and with accurate documentation.
- Escort guests to rooms, assist with luggage, explain hotel amenities, and answer basic inquiries.
- Maintain cleanliness and order in lobby and bell desk areas.
- Arrange transportation and provide local information and recommendations.
- Handle guest requests and complaints courteously, resolving or escalating as appropriate.
- Retrieve and deliver guest vehicles promptly at departure.
- Coordinate with Front Office and Concierge teams for guest services.
- Follow hotel safety, security, and grooming standards.
- Maintain accurate luggage tag and valet ticket records.
Qualifications
- A valid UAE driver’s license is mandatory, and the role requires driving manual and automatic vehicles.
- Good communication skills in English; additional languages are a plus.
- Physical fitness and ability to lift and move heavy luggage.
- Professional appearance and customer-focused attitude.
- Previous experience in a similar hospitality role is preferred.
Salary and service charge
- Salary is AED 1,900 per month.
- Average service charge is AED 700.
Accommodation
- Accommodation is provided at Al Khail Gate.
Workplace
- The role is based in a hotel and involves in-person guest and vehicle services.
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