Behavioral Support Technician

• Do you have a Behavioral Support Technician background?
• Do you have experience with behavior treatment plans?
• Do you have experience assisting clients with behavioral needs?
• Do you have working knowledge of CMH/TBI residents?
• Location: onsite in Ann Arbor, MI

• Hourly: $20
• Benefits start after 30 days: Health, Dental, Vision and many more!
• Implement individualized behavior support plans and protocols developed by the BCBA/BCaBA, ensuring fidelity across residential and community settings.
• Utilize ABA-informed strategies (e.g., reinforcement, prompting, redirection, shaping) to reduce maladaptive behaviors and increase adaptive functioning.
• Conduct systematic observations and data collection, documenting behavioral trends, environmental variables, and intervention effectiveness.
• Provide real-time coaching and feedback to direct care staff to improve consistency and accuracy in behavior plan implementation.
• Deliver corrective reinforcement and positive feedback to both clients and staff, reinforcing appropriate behaviors and skill use.
• Model professional, therapeutic, and trauma-informed interactions always.
• Act as an on-shift behavioral resource and mentor, helping staff effectively respond to complex or high-acuity client behaviors.
• Promote and monitor meaningful client engagement, ensuring adherence to daily schedules, programming, and therapy participation.
• Conduct daily observations of staff-client interactions, providing immediate coaching, redirection, and recognition of best practices.
• Support team development by teaching behavioral techniques, de-escalation strategies, and engagement methods, particularly with resistant or challenging clients.
• Provide direct 1:1 behavioral support and supervision to clients as assigned.
• Assist clients in achieving community access goals, including transportation training (e.g., walking, bus use, cab services) and independent functioning.
• Support development of social skills and natural supports, including pre-teaching, role modeling, and post-activity feedback.
• Intervene therapeutically in community settings to reduce barriers to participation and improve goal attainment.
• Respond to and assist in managing behavioral crises, utilizing approved intervention models (e.g., QBS Safety-Care).
• Assess staff response during crises and provide immediate guidance to ensure safe, appropriate, and effective interventions.
• Maintain situational awareness and serve as a campus-wide behavioral support resource, particularly during high-risk situations or escalations.
• Complete accurate and timely data collection and reporting, including novel tracking of behavior trends and intervention outcomes.
• Enter incident reports and behavioral documentation in accordance with organizational, AFC, and regulatory standards.
• Dedicate consistent time to data entry, analysis, and communication of findings to the BCBA/BCaBA and treatment team.
• Collaborate effectively with a multidisciplinary team, including BCBA/BCaBA, clinicians, therapists, and residential leadership.
• Maintain strong working relationships with Residential Supervisors, Clinical providers across disciplines (e.g., OT, PT, Speech, Psychotherapy, CTRS).
• Communicate clearly and professionally to ensure continuity of care and alignment of behavioral and clinical interventions.
• Assist with implementation and troubleshooting of client incentive and reinforcement systems.
• Provide coverage across shifts, with emphasis on evenings, weekends, and high-need periods, ensuring behavioral support availability across campus.
• Contributes to a safe, structured, and therapeutic residential environment that promotes client independence and dignity.
• Complete additional duties and special projects assigned to support program effectiveness and client outcomes.
• ABA-informed approach applied within a residential AFC setting (not a traditional ABA clinic).
• Strong emphasis on staff coaching and behavioral leadership.
• Focus on real-world generalization, including community integration and functional independence.
• Valid Michigan driver’s license
• Preferred: BA or BS in Psychology
• High attention to detail.

with data collection, entry, and analysis

• Good problem-solving, communication skills (both written & verbal), & organizational skills
• Commitment to Eisenhower Center’s mission statement
• Able to work from 8:00AM to 4:30PM or 12:00PM to 8:30PM
• Tues- Sat or Sun-Thurs schedules available
• PTO
• Employee Stock Ownership Plan eligible to participate after 1 year & 1,000 hours of employment
• 401(k)

• Flexible Spending Account for Medical and Dependent Care
• Employer Paid Life Insurance and Long-Term Disability
• Voluntary Life Insurance and Short-Term Disability available
• Student Stipend

• Continuing professional development opportunities

Eisenhower Center is an EEO employer – Veterans/Disabled and other protected categories – and is a 2019 Bronze Veteran-Friendly Employer, Michigan Veterans Affairs Agency.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do