Beauty Consultant
Skills
About This Role
Position Purpose
- Create an addictive experience for our clients’ ensuring sales in accordance with our DNA, Sephora Attitude and meeting objectives set by Shop / Store Manager.
- Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry.
- Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
- With 56,000 employees in 35 countries, we connect customers and beauty brands within the world’s most passionate beauty community.
- With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
- You will excel and enjoy this role if you are ready to actively handle the following missions:
- **Client Experience****Education & Demonstration*** Assist and guide clients on the most appropriate range of products, according to their needs and skin type.
- Support your store team in explaining and demonstrating new products to the clients.
- Display an exceptional image and body language in accordance with the Sephora grooming guidelines.
- Make sure to set example and be always a role model.
Sales
- Use the Sephora Attitude & selling techniques to build and maximize each client’s basket.
- Contribute to achieving store monthly turnover.
- Contribute to the store commercial and operational KPIs.
- Have a focus on achieving the stores services target.
Operations
- Apply the policies and procedures according to Sephora standards.
- Support your store team with merchandising procedures (products, testers, prices, animations, cash desk area, stock room, beauty hub tools, etc.) according to Sephora standards.
- Assist your store in all departments where necessary (cash, operations other axis)
- Contribute to the overall store’s image through cleanliness and product restocking.
- Contribute to improving on audit finding.
- **Know How*** Keep the knowledge and skills up to date by attending regular training and convention events, either in-class at Sephora University or in store and by connecting and actively using our digital training platform (360 e-learning)
- Do not hesitate to apply if you have:
- Proven successful sales and services in store.
- Minimum 1 to 2 years’ experience in sales
- Strong selling techniques.
- Good communication skills
- Punctual.
- Innovative
- Here, you will find:
- Community**.** In which authenticity is embraced, and the strength of our differences fuels our collective spirt
- Culture of empowerment. Learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
- Join us and belong to something beautiful
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