BD Client Development Manager / Senior Manager

About the firm

Role overview

Client development and relationships

• Develop client plans for priority clients and growth targets; identify cross-selling and relationship-building opportunities with partners.
• Maintain client profiles, relationship maps and opportunity pipelines; coordinate client feedback and listening initiatives.
• Support strategic client accounts and programmes, revenue growth and client retention.
• Monitor market, client and competitor activity; identify opportunities in Saudi Arabia and the wider region.
• Coordinate targeted client events, communications and thought leadership, and report on their effectiveness.

Pitches and market intelligence

• Lead and coordinate pitches, proposals, EOIs, RFPs and panel submissions; develop client-focused value propositions and win strategies.
• Draft tailored credentials, capability statements and matter summaries; maintain the Saudi credentials database.
• Track pitch outcomes and lessons, coordinate approvals, and follow firm standards and procedures.
• Research clients, markets, sectors and competitors; prepare briefing materials and monitor relevant trends, regulation and investment activity.

Directories and team operations

• Manage submissions to Chambers & Partners, Legal 500, IFLR1000 and other relevant legal directories.
• Coordinate referee programmes, maintain matter evidence, analyse rankings and competitors, and develop annual submission strategies and calendars.
• Maintain CRM practices, BD reporting, opportunity tracking and management information; share knowledge and best practices.
• Coach and mentor junior team members, provide constructive feedback, and support training, capability development and improved processes.

Experience and qualifications

• Requires 7+ years’ experience in business development, marketing or communications; law firm or professional services experience is ideal.
• Requires significant experience running client development programmes in a leading law firm or professional services environment.
• Requires a strong record managing pitches, proposals and competitive tenders, and experience preparing legal directory submissions.
• Requires stakeholder management, commercial awareness, strong written communication and drafting, project management, and CRM/business development technology experience.
• The candidate should be proactive, highly organised, results-oriented and a collaborative team player.

Work arrangement

• The role follows a balanced hybrid working approach, subject to business needs and the firm's hybrid working policy.

Development and inclusion

• The firm offers formal training, coaching, mentoring, and technical and personal development opportunities.
• The firm describes an inclusive culture with equal access to opportunities and employee affinity, faith and support groups.