BCM Domain Consultant

BCM Domain Consultant

Experience

Role Summary

• The BCM Domain Consultant is responsible for designing, implementing, governing, and continually improving the Business Continuity Management framework across the organization and client environments.
• The role requires strong domain expertise in BCM standards, regulatory compliance, risk assessment, and crisis management, along with hands-on consulting experience across BCM lifecycle activities.
• **Key Responsibilities*** Design, implement, and maintain enterprise-wide Business Continuity and Resilience frameworks aligned to ISO 22301, ISO 27001, and industry best practices.
• Define BCM policies, standards, and operating procedures to ensure organizational resilience.
• Support integration of BCM with ITSM, Information Security, Risk Management, and Compliance functions.
• Conduct and facilitate Business Impact Analysis (BIA) workshops with business and IT stakeholders.
• Identify critical business functions, RTO/RPO, dependencies, and recovery priorities.
• Perform BCM-related risk assessments, threat analysis, and scenario planning.
• Develop, review, and maintain Business Continuity Plans (BCP), Disaster Recovery Plans (DRP), and crisis management playbooks.
• Ensure alignment between business continuity plans and IT disaster recovery strategies.
• Support DR architecture validation from a BCM perspective.
• Plan, execute, and document BCP/DR drills, tabletop exercises, and simulations.
• Track remediation actions and ensure closure of identified gaps.
• Measure and report BCM maturity, preparedness scores, and operational resilience metrics.
• Support internal, external, and regulatory audits related to BCM and resiliency.
• Prepare BCM documentation and evidence for client due diligence, ISG assessments, and certifications.
• Act as a BCM subject matter expert (SME) in client engagements, and governance forum.
• **Required Skills & Competencies*** Strong expertise in Business Continuity Management
• Hands-on experience with BIA, BCP, DRP, Crisis Management
• Knowledge of ISO 22301, ISO 27001, ITIL, and regulatory expectations
• Exposure to GRC tools, BCM platforms, or ServiceNow BCM modules
• Understanding of IT infrastructure, applications, and recovery concepts
• Strong stakeholder management and facilitation skills
• Ability to work independently and lead BCM initiatives end-to-end
• Excellent documentation, presentation, and communication skills
• Analytical mindset with problem-solving capability
• Experience working in matrixed or client-facing environment