Basin Manager
Role Overview
Air Liquide is seeking a Basin Manager for the KSA East Coast. This full-time role, based in Al Khobar, serves as the primary commercial owner and strategic leader for an assigned industrial basin. The position holds end-to-end responsibility for a high-value portfolio of industrial, refining, and petrochemical customers, focusing on maximizing profitability, protecting revenue, ensuring customer retention, and executing localized commercial strategies.
Full Job Posting
About the Role
Air Liquide is seeking a Basin Manager for the KSA East Coast. This full-time role, based in Al Khobar, serves as the primary commercial owner and strategic leader for an assigned industrial basin. The position holds end-to-end responsibility for a high-value portfolio of industrial, refining, and petrochemical customers, focusing on maximizing profitability, protecting revenue, ensuring customer retention, and executing localized commercial strategies.
Key Responsibilities
- Drive day-to-day commercial performance across the KSA East Coast basin portfolio, balancing profitability, contractual obligations, customer retention, and service quality.
- Conduct regular customer business reviews to monitor contractual performance, service reliability, satisfaction, commercial risks, and agreed actions.
- Lead full contract lifecycle administration, including negotiations, amendments, renewals, extensions, and commercial settlements.
- Maintain oversight of customer and company obligations, formal contractual notices, payment terms, indexation, volume commitments, and risk mitigation plans.
- Formulate and execute localized commercial strategies for the East Coast, reflecting customer priorities, market conditions, and competitive dynamics.
- Manage revenue, margin/OI, pricing, volume performance, and commercial cost drivers, including budget preparation and variance analyses.
- Implement approved pricing strategies, contractual indexation, and minimum volume/Take-or-Pay mechanisms.
- Validate monthly billing inputs and coordinate with Finance for accurate invoice issuance and dispute resolution.
- Maintain commercial ownership of accounts receivable, monitor Days Sales Outstanding (DSO), and lead collection escalations.
- Partner with Business Development and Technical teams to evaluate expansion projects, greenfield opportunities, and decarbonization initiatives.
- Serve as the commercial lead during supply disruptions or operational events, managing risk mitigation and claims.
- Champion customer requirements internally across Operations, Supply Chain, and Technical teams.
- Ensure strict adherence to corporate governance, anti-bribery regulations, internal delegation of authority, and safety (EHS) standards.
Qualifications and Experience
- Minimum of 6–10 years of progressive experience in B2B commercial management and complex industrial sales.
- Proven background in industrial gases, petrochemicals, energy, refining, or heavy industrial manufacturing sectors.
- Demonstrated success in long-term supply agreements, complex negotiations, profitability management, customer retention, and cross-functional commercial leadership.
About Air Liquide
شركة عالمية رائدة في مجال الغازات والخدمات والتكنولوجيا للصناعة والطب والصحة. تقدم حلولاً مبتكرة لعملائها في مختلف القطاعات.
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