Bar Waiter

Role

Planning and Operations

• Set up the outlet on time according to meal settings and opening hours; contribute to revenue targets and control operating expenses.
• Attend training and follow instructions and assigned shifts, including cleaning, polishing equipment, setting tables, and collecting supplies.
• Present menus, make recommendations, take and place orders, and handle guest payments.
• Welcome guests, coordinate seating with the hostess, and ensure the entrance is attended.
• Provide warm service, anticipate guest needs, handle complaints as instructed, and maintain knowledge of menus and promotions.
• Complete mise en place, maintain clean side stations, and report cleanliness, maintenance, or equipment issues.
• Follow hotel policies, operational standards, safety procedures, and environmental protocols; assist other hotel areas as needed.

Administration

• Coordinate name-tag readiness and guest-record handover with the hostess.
• Hand bills to the cashier and ensure each item is charged correctly in the POS system.

Qualifications

• College graduate with at least one year of professional experience in a bar or fine-dining service environment.
• Demonstrated proficiency with POS systems and computer applications.
• Knowledge of beverage service standards, wine pairings, and cocktail preparation.
• Fluent English communication; additional languages are advantageous.
• Able to maintain composure and provide exceptional service in fast-paced, high-volume settings.
• Maintains professional appearance and understands hospitality health, safety, and hygiene protocols.

Location

• Based at Swissotel Al Murooj in downtown Dubai.