Banquet Coordinator

to assist the Banquet team with management of all aspects of banqueting events from enquiry to conclusion of banqueting events

ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.

to manage and co-ordinate food and drinks/beverages preparation and Fixture, Fittings and Equipment list

to assist in quality management of food and drinks/beverages and Fixture, Fittings and Equipment

to assist the Banquet Manager to investigate and resolve customer complaints

to assist in managing customers expectations and deal and resolve with all concerns/queries

maintaining accurate records and accounts as required and reporting as agreed

help set an example for team members of commitment, work ethic and habits and personal character

adhere to all organisation policies and procedures

Manage all event operations (preparing venue, invitations etc.)

Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards

Oversee event happenings and act quickly to resolve problems

Evaluate event s success and submit reports

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager.

You must contribute towards the smooth running of the organisation generally.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.