Banquet captain

Responsibilities

• Coordinate and supervise banquet staff during events, ensuring smooth operations and exceptional service.
• Set up banquet rooms according to event specifications.
• Communicate with clients to understand their event requirements and provide personalized service.
• Oversee the breakdown and cleanup of banquet rooms after events.
• All other duties as assigned.

Qualifications

• At least 1 year of supervisory experience in a restaurant, hotel, or hospitality environment.
• Flexibility to work shifts, including days, evenings, weekends, holidays, and special events.
• Possession of a valid Smart Choices certification, or the ability to obtain certification.
• Demonstrates strong decision-making skills and sound judgment in a fast-paced hospitality environment.
• Excellent verbal and written communication skills, with the ability to interact professionally with guests, staff, and management.
• Ability to remain calm, professional, and solution-oriented in high-pressure situations.
• Strong customer service focus with a commitment to delivering exceptional guest experiences.

Benefits

• Employee Canadvantage Rewards Program.
• Employee Discounts, including meals, room rates, and more!
• Educational Scholarships and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more!
• Wellness Benefits.
• Career Growth Opportunities.
• Strong personal as well as professional development.

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