Banquet Captain

About This Role

Job Description We create memorable experiences for our guests, and we are looking for a Banquet Captain who is passionate about delivering excellent service. You should be organized, confident, and able to lead a team in a professional manner.

In this role, you will help ensure that all events and banquets run smoothly — from setup to service — while making sure guests feel welcome and well taken care of.

A Glimpse into Your Role as a Banquet Captain, you will:

• Supervise and support the banquet team during events
• Make sure all event setups are completed correctly and on time
• Coordinate with the kitchen and other departments to ensure smooth service
• Brief the team before each event so everyone understands their duties
• Monitor service during events and quickly handle any guest requests or issues
• Ensure high service standards are maintained at all times
• Assist with upselling premium food and beverage options when appropriate
• Oversee event closing procedures and ensure everything is properly cleared and organized

What We’re Looking For

• Degree in Hospitality Management or related field (or relevant hotel experience)
• At least 2 years of experience in banquet or food & beverage service in a hotel is an advantage
• Good communication skills in English or other languages are a plus
• Good knowledge of banquet operations and service standards
• Strong leadership and teamwork skills
• Well organized, able to multitask, and pay attention to detail
• Able to work in a fast-paced environment

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.