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Banking Consultant (Liliha)

First Hawaiian Bank
Honolulu, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago
Communication

Full Job Posting

Work Schedule:

  • Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30 PM (hours may vary)
  • Compensation:
  • The salary range is $19.50 - $23.50/hr, commensurate with experience; plus sales incentives.

Qualifications

  • The ideal candidate will have:
  • Associate’s degree in a business-related field or equivalent work experience; or
  • High school diploma or equivalent and 2 years’ experience in a sales and service environment required
  • Retail / branch banking experience in operations and sales or similar experience within the financial services industry
  • Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts
  • Must project a welcoming presence when interacting with customers Strong verbal, written, and interpersonal communication skills
  • Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs
  • Detail oriented with excellent follow-through
  • Agile and resourceful as it relates to working in a fast-paced changing environment
  • Upbeat and positive, growth mindset, and quick learner
  • Strategic thinker with the ability to work both independently and as part of a larger team

Responsibilities

  • In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

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