Bank Support Worker

Role overview

Person-centred care and daily living

• Plan and provide support under the Team Leader's direction in accordance with each person's support and care plan.
• Promote rights, choice, inclusion, control, dignity, privacy, health and safety.
• Support people with household cleanliness, laundry, meal planning, shopping, cooking and safe food storage.
• Help people arrange and attend medical appointments and maintain an active social life.

Health, finances and tenancy support

• Support people with budgeting, monitoring finances, accessing benefits and maintaining their tenancies.
• Provide personal care where required and appropriate under the care plan and where appropriate registration is in place.
• Administer and record medication; order, check and count medication as required.
• Complete daily monitoring sheets, including food and appliance temperatures and health charts.

Records and collaboration

• Record and review progress on support plans and complete daily updates, risk assessments, incident reports, behaviour reports and health appointment notes.
• Work in partnership with family members and other professionals involved in each person's life.
• Attend team meetings and supervision, and complete audit actions under the Team Leader's supervision.

Policies and development

• Follow Trust and community policies and procedures, including safeguarding, equality and diversity, data protection and health and safety.
• Maintain confidentiality and report safety events and safeguarding concerns as soon as practicable.
• Undertake training and continuing professional development in line with Care Quality Commission, local authority and service requirements.