B2B Sales - Telecom

About This Role

About the Role

The B2B Account Manager will be instrumental in driving business growth by developing and executing targeted sales strategies within an assigned zone. This role focuses on customer acquisition, retention, and relationship management — particularly within the SOHO (Small Office / Home Office) segment. The ideal candidate brings strong interpersonal skills, a solid understanding of the local telecom market, and a results-driven mindset to thrive in a competitive and fast-paced commercial environment.

Key Responsibilities

Sales Strategy & Business Development

· Sales Planning: Develop and execute effective sales strategies and action plans to consistently meet or exceed assigned sales targets within the designated zone.

· Lead Generation: Identify, qualify, and pursue new business opportunities within the SOHO segment by analyzing market trends and uncovering new sales prospects.

· Contract Negotiation: Lead end-to-end negotiation and closure of commercial contracts, ensuring mutually beneficial agreements aligned with company objectives.

· Market Awareness: Attend industry events and conferences to stay current with the latest telecom trends, competitor activity, and emerging products.

Client Relationship Management

· Relationship Building: Build and maintain strong, long-term client relationships by understanding customer needs and proactively suggesting tailored plans and solutions.

· Customer Retention: Implement strategies to maximize client satisfaction and loyalty, ensuring high retention rates within the assigned customer portfolio.

· Issue Resolution: Assist in the timely resolution of complaints and service issues raised by existing customers, working in close coordination with the client complaints rectification team.

Communication & Stakeholder Engagement

· Verbal Communication: Clearly and confidently present product offerings, proposals, and account updates to clients and internal stakeholders.

· Presentations: Deliver compelling and persuasive presentations using appropriate visual aids and software tools to influence client decisions.

· Active Listening: Apply strong active listening skills to understand client pain points, expectations, and business requirements before proposing solutions.

Top of Form

Required Qualifications & Experience

Academic & Licensing Requirements

· Minimum Bachelor's degree in Business Administration, Marketing, Telecommunications, or a related field.

· Valid Qatar Driving License (mandatory).

· Previous experience in telecom sales is considered a strong added advantage.

Skills & Competencies

• Communication: Strong verbal and written communication skills with the ability to engage diverse stakeholders
• Negotiation: Proven ability to negotiate contracts and close deals effectively
• Problem-Solving: Analytical approach to identifying challenges and delivering practical solutions
• Active Listening: Ability to fully understand client needs before recommending solutions
• Time Management: Capable of managing multiple accounts and priorities simultaneously without compromising quality
• Relationship Management: Skilled at building trust-based, long-term professional relationships
• Market Knowledge: Good understanding of the local Qatar telecom market, products, and competitive

Pay: From QAR3,500.00 per month

License/Certification:

• Qatar Drivers License (Preferred)

Work Location: Hybrid remote in Doha (Doha)