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B2B & EDI Implementation Lead
Milo's Tea Company
Remote, USA
Full-time
Lead · 3–5 years experience
Remote
Discovered 6 days ago
Full Job Posting
Responsibilities:
- Defines and leads the EDI and B2B integration roadmap, aligning trading partner capabilities with Milo’s growth, channel expansion, and supply chain strategy.
- Leads the full lifecycle of EDI and B2B trading partner onboardings, from requirements gathering and mapping through testing, certification, and go-live.
- Develops and maintains detailed project plans, tracking milestones, deliverables, and partner readiness across multiple simultaneous implementations.
- Establishes standards, governance, and best practices for partner onboarding, mapping, testing, and certification across the organization.
- Coordinates and manages third party relationships
- Serves as the primary liaison between trading partners and internal Milo's teams, including IT, Supply Chain, Procurement, Operations, Sales, and Customer Success, throughout the implementation process as the cross-functional implementation leader.
- Translates business requirements into functional EDI maps and works with integration developers to implement them.
- Serves as a subject matter expert and escalation point for production EDI issues affecting trading partners.
- Maintains accurate records of partner profiles, mapping specifications, communication configurations, and testing results.
- Identifies and drives improvements to onboarding processes, templates, and tooling to reduce implementation cycle times and error rates.
- Develops reporting and monitors variances in both incoming and outgoing transactional data.
- Develops and maintains internal knowledge base documentation for user training, product deployment activities, and partner-facing guides.
- Uphold and lead participation in Corporate Responsibility initiatives, including Zero Waste and sustainability, social advocacy, and MMAD volunteering opportunities.
- This position has food safety responsibilities.
- Perform other duties as assigned.
Qualifications:
- Bachelor's degree preferred in Information Technology, Computer Science, Management Information Systems, or a related field.
- 3-5 years of experience in EDI, B2B integration, or related IT implementation roles, including 2 or more years in a lead or project-focused capacity; or 2 or more years of experience with an advanced degree.
- Proven subject matter expertise in EDI standards, trading partner onboarding, and integration tools.
- Proven vendor management experience and project management experience preferred.
- Strong industry knowledge of ERP systems, with Sage X3 experience preferred.
- Experience in informal or project-based people leadership strongly preferred.
- Experience with middleware platforms such as MuleSoft, TrueCommerce, or SPS Commerce preferred.
- Supervisory: This job has no supervisory responsibilities.
- Physical Demands: This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.
- FLSA Status: Exempt
Preferred Qualifications
- Bachelor's degree preferred in Information Technology, Computer Science, Management Information Systems, or a related field.
- Proven vendor management experience and project management experience preferred.
- Strong industry knowledge of ERP systems, with Sage X3 experience preferred.
- Experience in informal or project-based people leadership strongly preferred.
- Experience with middleware platforms such as MuleSoft, TrueCommerce, or SPS Commerce preferred.
About Milo's Tea Company
Food & Beverage Manufacturing771 employeesFounded 1946
Family-owned U.S. beverage manufacturer making fresh-brewed refrigerated teas and lemonades for consumers nationwide.
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