Azure 365 Administrator

Role Overview

Microsoft 365 Administration

• Administer tenant configuration and service health across Microsoft 365.
• Administer Exchange Online, Microsoft Teams, and OneDrive policies, settings, and troubleshooting.
• Manage licensing, entitlement records, cost tracking, change control, and configuration baselines.

Identity and Access

• Administer Entra ID users, groups, roles, Conditional Access, MFA, privileged access, and external identities.
• Operate Privileged Identity Management with just-in-time and time-bound administrative access.
• Automate joiner, mover, and leaver processing from the HR system of record.

Platform Enablement

• Provision Microsoft Fabric and Power BI workspaces, capacities, gateways, and related Azure resources.
• Manage service principals, managed identities, service accounts, vault-based secrets, and deployment environments.
• Operate Power Platform environment strategy, data loss prevention policies, and connector governance.

Governance and Compliance

• Govern Power BI and Fabric tenant settings for publishing, external sharing, exports, and workspace creation.
• Operate Purview sensitivity labels, data loss prevention, retention, backup, security baselines, and audit logs.
• Produce control evidence for ISO 27001, SOC 2, and external audit initiatives.

Automation and Support

• Maintain PowerShell and Microsoft Graph scripts, runbooks, configuration documentation, and standard procedures.
• Act as an L2 to L3 escalation point for identity, licensing, access, and platform incidents.
• Perform root-cause analysis, manage support cases, and report platform risks and governance exceptions.

Working Conditions

• The position is based at the PACT office in Mississauga, Ontario.
• The role includes visits to the Airport site as required.
• The schedule is Monday to Friday during regular office or site hours, with occasional work outside those hours when operationally required.
• Employees must complete a criminal background check and attain a Restricted Access Identity Card upon joining.

Skills and Qualifications

• Three to five or more years administering Microsoft 365 and Azure in production.
• Experience with Entra ID, Power Platform, Microsoft Fabric or Power BI, service principals, managed identities, and vault-based secrets.
• Two or more years using PowerShell and Microsoft Graph for administration, reporting, and provisioning.
• Post-secondary education in information technology, computer science, or a related discipline, or equivalent practical experience.
• Microsoft certification such as AZ-104, MS-102, SC-300, or PL-600 is preferred or may be in progress.
• Experience with Fabric capacity, Purview, infrastructure-as-code, Azure DevOps, GitHub Actions, ISO 27001, or SOC 2 is considered an asset.