AVP - Business Strategy and Operations (US Shift)
Role Overview
The AVP owns the Sales vertical end to end, including revenue, customer engagement, retention, and growth.
This is a leadership role responsible for defining strategy, driving execution, and leading cross-functional teams.
Key Skills for This Role
Full Job Posting
About Tracxn
Tracxn is a global market intelligence platform tracking private companies across sectors and geographies.
The platform serves venture capital firms, private equity firms, investment banks, and corporates through human analysts and technology.
About the Role
The AVP owns the Sales vertical end to end, including revenue, customer engagement, retention, and growth.
This is a leadership role responsible for defining strategy, driving execution, and leading cross-functional teams.
Business Ownership and Strategy
- Own the vertical's profit and loss and deliver growth.
- Define go-to-market strategy, customer segments, and value propositions.
- Create quarterly and annual business plans aligned with company goals.
- Partner with Product and Marketing on pricing, packaging, and positioning.
Sales and Expansion
- Drive end-to-end sales from outbound targeting through closure.
- Set sales targets, grow pipeline, improve conversion rates, and support sales enablement.
- Identify cross-sell and upsell opportunities within existing accounts.
Customer Engagement and Retention
- Lead Customer Success and Account Management teams.
- Ensure smooth onboarding, adoption, and long-term value delivery.
- Build executive-level client relationships that drive renewals and expansion.
Team Leadership and Process
- Lead Sales Managers, Customer Success Managers, Renewal Managers, and Analysts.
- Partner with Product and Technology teams to communicate customer needs and close gaps.
- Own weekly business reviews, KPI dashboards, customer health reporting, experiments, ROI improvement, and strategic shifts.
What We’re Looking For
- 6–10 years of experience in business strategy, P&L ownership, or sales leadership.
- Proven experience managing cross-functional Sales, Customer Success, and Renewals teams.
- Willingness to work from 2 PM to 11 PM IST in the US timezone.
- Strong analytical, decision-making, communication, and stakeholder management skills.
- SaaS, enterprise sales, and experience selling to global US or EU customers are preferred.
Schedule
- The role has fixed work timings of 9 hours per day across 5 days per week.
- The required shift is 2 PM to 11 PM IST to support the US timezone.
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