AV Technician

Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.

As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.

Position : AVTechnician

Department : Facilities Maintenance

Reports To : Asst Facilities Manager /Facilities Engineer

The AV Technician is responsible for the operation, maintenance, troubleshooting, and repair of electronic, electrical, and general facility systems to ensure seamless venue operations. This role combines technical expertise in electronic systems with hands-on general maintenance support , ensuring all equipment, game systems, and facilities are maintained to Topgolf standards while delivering a safe and high-quality guest experience.

Inspect, maintain, troubleshoot, and repair: Games Equipment, AV systems, lighting, and electrical systems Venue facilities, fixtures, and ancillary equipment

Games Equipment, AV systems, lighting, and electrical systems

Venue facilities, fixtures, and ancillary equipment

Perform preventive and corrective maintenance to ensure optimal equipment performance

Monitor operation and proper usage of all systems and equipment

Respond promptly to maintenance requests and resolve technical issues across the venue

Support installation and setup of new equipment and event-related technical requirements

Carry out minor repairs (carpentry, painting, fixtures, etc.) across the venue

Troubleshoot and repair issues across all areas of the venue including buildings and outdoor areas

Operate maintenance equipment (as applicable)

Maintain cleanliness and safe working conditions in all work areas

Support facility readiness during events and peak operations

Monitor usage of spare parts, tools, and maintenance supplies

Prepare material requisitions and control inventory usage

Ensure efficient utilization of resources in line with budget and operational needs

Communicate effectively with team members and guests to support a seamless experience

Support colleagues across departments to maintain operational continuity

Uphold Topgolf values: Fun, One Team, Excellence, Courage, and Caring

Read, Understand and comply with all applicable Information Security Policies and Procedures of wasl DG.

Co-operate, co-ordinate and share information with Internal/External Audit teams as appropriate and applicable.

Attend Information Security Awareness sessions conducted by the wasl IT Department.

All Information Security breaches, events, weaknesses, incidents (actual or suspected breaches) shall be immediately reported to the IT Service Desk.

Levels of Authority:

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Viya is proud to have a thriving, multicultural workforce representing over 80 nationalities, including both Emiratis and expatriates, who bring diverse perspectives, skills, and experiences to our organisation. Our people are at the heart of everything we do, and we foster a culture built on teamwork, passion, and excellence, where every individual is encouraged to grow and contribute to our shared success.