Automotive Workshop Manager
Role Overview
Oversee the day-to-day operations of an automotive workshop as an experienced and reliable garage manager or supervisor.
The role calls for vehicle, parts, repair, servicing, and garage-operations knowledge, along with leadership and customer-service skills.
Key Skills for This Role
Full Job Posting
Company
Hallmark Automotive Services is a premium Dubai automotive service garage focused on maintaining, repairing, protecting, and enhancing luxury, exotic, and high-performance vehicles.
Role
Oversee the day-to-day operations of an automotive workshop as an experienced and reliable garage manager or supervisor.
The role calls for vehicle, parts, repair, servicing, and garage-operations knowledge, along with leadership and customer-service skills.
Responsibilities
- Manage and supervise workshop staff and daily operations.
- Allocate jobs and monitor workflow, quality, and completion times.
- Communicate with customers, provide professional advice, and prepare quotations.
- Identify, source, and order automotive parts and materials.
- Manage suppliers, stock, and inventory.
- Inspect completed work before vehicles are returned to customers.
- Resolve customer concerns and workshop issues.
- Maintain a safe, clean, and organized working environment.
- Support and train workshop staff when required.
- Identify opportunities to attract new customers and grow the business.
Requirements
- Previous experience in automotive workshop or garage management.
- Strong knowledge of vehicle systems, parts, and different makes and models.
- Experience managing technicians and workshop operations.
- Good customer service and communication skills.
- Experience with quotations, suppliers, and stock management.
- Valid UAE driving license and car.
Preferred and advantageous experience
- UAE automotive experience is preferred.
- An existing automotive-client or luxury-client network is highly preferred.
- Experience with workshop management systems, such as Mass, is an advantage.
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