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Automotive Service Manager

Berman Auto Group
Niles, USA
Full-time
Manager · 2+ years experience
Onsite
Discovered 6 days ago

Full Job Posting

Responsibilities:

  • Oversee daily service department operations to ensure efficiency and profitability
  • Lead and motivate a team of service advisors, technicians, and support staff
  • Develop and implement strategies to increase revenue and customer retention
  • Train and mentor team members to improve performance and service quality
  • Ensure all service work meets manufacturer standards and customer expectations
  • Hire and develop service advisors and technicians
  • Address customer concerns promptly and professionally to resolve issues
  • Monitor key performance indicators (KPIs) and adjust strategies to meet goals
  • We offer:
  • Competitive PTO Policy
  • Multiple Low-Cost Medical, Dental, Vision & Life Insurance Options
  • Short Term & Long Term Disability
  • 401K
  • Automotive Service & Sales Discounts

Qualifications

  • 2 years of experience as a Dealership Service Manager
  • Proven leadership ability to mentor and train team members
  • Proficient time management and organizational skills
  • Excellent communication and interpersonal skills
  • Strong understanding of automotive service operations and profitability strategies
  • All your information will be kept confidential according to EEO guidelines.
  • We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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