naukri
automotive service advisor
AutoGuru Auto General Repairing LLC
Dubai, UAE
Senior
2 days ago
Repair ConsultantCustomer ServiceAutomotive KnowledgeTeam CollaborationMultitaskingAutomotive Service Specialist
Free
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Repair ConsultantCustomer ServiceAutomotive Knowledge
About the Role
Act as the primary point of contact for customers, ensuring clear communication regarding service needs and expectations. Diagnose customer concerns by actively listening and as.
Key Skills for This Role
Repair ConsultantCustomer ServiceAutomotive KnowledgeTeam CollaborationMultitaskingAutomotive Service Specialist
Full Job Posting
Overview
- Act as the primary point of contact for customers, ensuring clear communication regarding service needs and expectations.
- Diagnose customer concerns by actively listening and asking detailed questions, translating technical jargon into understandable terms for clients.
- Prepare and present detailed service estimates that itemize necessary repairs and their associated costs, ensuring transparency.
- Schedule service appointments efficiently, balancing customer needs and technician availability to optimize workflow.
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