Automotive BDC Representative

Pay

Key Responsibilities

• Effectively communicate with prospective customers via phone, email, and other communication channels.
• Identify and qualify potential leads and assess their needs and preferences.
• Schedule appointments and follow-up with customers to maintain engagement and nurture relationships.
• Provide information about our products/services, pricing, and promotions.
• Record and maintain accurate customer information in our CRM system.
• Collaborate with the sales team to ensure a smooth handover of qualified leads.
• Meet and exceed monthly performance targets and KPIs.

Benefits

• Comprehensive training and ongoing professional development.
• Opportunity for career growth within the company.
• Health, dental, and retirement benefits.
• A positive and inclusive work environment with a collaborative team.

Qualifications

• High school diploma or equivalent; some college education preferred.
• Proven experience in a customer service or sales role is a plus.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using CRM software and other business communication tools.
• Positive attitude, self-motivated, and customer-focused.