Automation Engineer, Reliability Maintenance Engineering

Amazon Operations sits at the heart of the Amazon customer experience.

We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.

Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time.

Working in Amazon Operations is for people who like to be active and give their all.

We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.

We are open, inclusive and welcome individuality and diversity.

The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork.

Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.

Join us in the Amazon Reliability Maintenance Engineering team.

We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.

We are looking for motivated, customer-focused people who want to join our team as an Automation Engineer (AE).

The focus of the AE role is to fault find, troubleshoot and improve controls solutions for automated material handling equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, scales, Human-Machine Interface (HMI) systems, and control cabinets.

The AE will also provide training to the Engineering Technicians on device troubleshooting and preventive maintenance.

• Be the site level Subject Matter Expert (SME) for all controls systems and sensors within the building. Work in a hands-on manner to actively monitor, fault find and repair systems in order to provide a high level of equipment availability to internal customers.
• Train technicians in the basics of control systems fault finding in order to raise the level of knowledge within the site.
• Work within the EU Controls network to enhance the capability to monitor Material Handling Equipment (MHE) metrics and provide visualization and data to internal customers by means of troubleshooting and prioritizing.
• Actively participate in or own continuous improvement projects coordinated by the EU Controls network.
• Work with IT, EU Controls Engineering and Operations Engineering to ensure all systems are correctly documented and that accurate backup libraries are maintained.
• Work alongside global teams to support the installation and commission of new equipment.
• Support other sites in the EU network as required.
• Interpreting both mechanical and electrical drawings plus understanding and developing improvement strategies for code conforming to IEC 61131-3.

Key job responsibilities

The AE keeps the controls and automation systems on site running safely and reliably.

The AE works with the RME team, Operations, and vendors.

Main duties are:

Review controls issues every day using SCADA, OEE, WCS, and the Monitor Portal.

Make sure policies are followed, including MCM and software backups.

Support new projects and equipment removals.

This means checking controls deliverables, backups, and documentation.

Track overdue controls PMs and escalate anything that stays open.

Inspect configurable spare parts, such as VFDs and bus gateways, before they are received.

Train the site RME team and buddy sites on controls basics, and keep the skills matrix up to date.

Audit SCADA and OEE measuring points every month so the data stays accurate.

Lead Peak and Prime readiness checks, post-mortem reviews, and the yearly site contingency plan.

A day in the life

The AE starts the day with the 15 minute Daily Area Stand-up.

The team reviews the night's handover, the plan for the day, vendors on site, and PMs.

After that, the AE checks the dashboards for controls problems and looks for repeat faults.

During the shift, the AE supports the field team on PLCs, scanners, VFDs, and conveyor controls.

The AE checks that backups and change management rules are followed.

The AE also reviews spare parts waiting for inspection and follows up on overdue PMs with the planner and technicians.

When a serious event happens, the AE calls the vendor hotline first.

Then the AE sends the written update with the error details, the area affected, and the first findings.

If the issue needs deeper help, the AE raises a SIM ticket with the Central AE Tech Pillars team.

Each week, the AE joins the RME leadership and team meetings and supports the WBR with KPI data.

The AE also meets with senior Operations on flow and improvement ideas.BASIC QUALIFICATIONS

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• BASIC QUALIFICATIONS:
• Relevant experience with PLC controlled automation and issue diagnosis in a continuous process or production environment.
• Experience supporting a wide range of different conveyors and sortation systems.
• Experience in dealing with material handling, flow and capacity visualization and monitoring.
• Experience with Microsoft Office, SolidWorks, Ignition, Visio and AutoCAD.
• Ability to communicate (written & verbal) in English

• Electrical or mechanical training degree in computer science, mechanical engineering, electrical engineering, or related fields.
• Understanding of ISO 13849 & 62061
• Familiarity with CE Machinery Directive.
• Experience in a multi-site environment.
• Project management experience.
• Knowledge of Six Sigma, data analysis and process improvement techniques.

Amazon is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills.

We value your passion to discover, invent, simplify and build.

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