Automated Operations Engineer Graduate

Program overview

What you will do

• Monitor live mobile networks around the clock, identify incidents, and support timely resolution to minimize service disruption.
• Coordinate first-level proactive and reactive maintenance to maintain availability and meet SLA targets.
• Open and manage customer trouble tickets and process service orders using operational systems and tools.
• Analyze end-user performance trends and network faults to identify potential issues early.
• Contribute to solutions addressing evolving customer requirements.

Candidate requirements

• Bachelor's degree in Telecommunications, Electrical Engineering, Software Engineering, or a related technical field.
• Basic understanding of telecommunications networks and network elements, or strong interest in technology and 5G.
• Good written and spoken English; strong analytical thinking, technical aptitude, and problem-solving abilities.
• Ability to respond quickly, communicate clearly, work effectively in a team, and learn.
• Flexibility to work rotational day and night shifts.

Program opportunities

• Paid on-the-job training and rotations over 12 months.
• Exposure to telecommunications technologies and real-world network operations.
• Opportunities to learn, collaborate, innovate, and build a career foundation.