Automated Operations Engineer Graduate
Role Overview
Graduate Automated Operations Engineer role gaining hands-on experience in mobile network operations.
Combines technical knowledge, analytical thinking, and customer-service skills to ensure reliable network performance.
12-month paid graduate program for recent technical graduates in telecommunications, network operations, and 5G.
Based in Riyadh with rotational day and night shifts within the Network Operations Center (NOC).
Key Skills for This Role
Full Job Posting
About This Opportunity
Graduate Automated Operations Engineer role gaining hands-on experience in mobile network operations.
Combines technical knowledge, analytical thinking, and customer-service skills to ensure reliable network performance.
12-month paid graduate program for recent technical graduates in telecommunications, network operations, and 5G.
Based in Riyadh with rotational day and night shifts within the Network Operations Center (NOC).
What You Will Do
- Monitor live mobile networks 24/7, identify incidents, and support timely resolution to minimize service disruptions.
- Coordinate and execute first-level proactive and reactive maintenance activities to maintain service availability and meet SLA targets.
- Open and manage customer trouble tickets and process service orders using operational systems and tools.
- Investigate network incidents through trend analysis of end-user performance and network faults to identify potential issues early.
- Contribute to the development and implementation of solutions that address evolving customer requirements.
The Skills You Bring
- Bachelor's degree in Telecommunications, Electrical, Software Engineering, or a related technical field.
- Basic understanding of telecommunications networks and network elements, or a strong interest in technology and 5G.
- Good written and spoken English communication skills.
- Strong analytical thinking, technical aptitude, and problem-solving abilities.
- Ability to respond quickly, communicate clearly, and work effectively in a team.
- Curiosity, ambition, perseverance, and a willingness to learn.
- Flexibility to work rotational shifts, including nights.
What We Offer
- A 12-month paid on-the-job training and rotation program.
- Exposure to cutting-edge telecommunications technologies and real-world network operations.
- Opportunities to learn, innovate, collaborate, and build a strong foundation for a career.
- An open and inspiring culture that encourages new ideas and professional growth.
Why Join Ericsson
Ericsson offers the chance to use skills and imagination to build solutions to some of the world's toughest problems.
Join a team of diverse innovators driven to go beyond the status quo.
Ericsson is an Equal Opportunity Employer encouraging a diverse and inclusive organization.
Primary Country and City
- Saudi Arabia (SA) || Riyadh
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