Auto Glass Store Manager/Sales Manager

About This Role

About Us Omni Auto Glass is a family-owned auto glass repair and replacement company in San Antonio, TX, founded in 2016. With over 25 years of experience, we specialize in windshield repair, replacement, ADAS calibration, and more for cars, trucks, and RVs. Known for fast, reliable service, competitive pricing, and a customer-first approach, we offer mobile and in-shop solutions. Join our team of certified technicians in a supportive, community-focused environment with a 4.9-star Google rating and A+ BBB accreditation.

Job Description The Omni Auto Glass Store Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth. This role will support daily operational success, development, and financial performance while focused on delivering a world class customer experience to gain lifetime promoters and grow Omni Auto Glass's reputation in the marketplace.

Responsibilities

• Demonstrate a strong ability to lead, develop, and inspire others to achieve success
• Coach and support the training and development of technicians and Teammates
• Proactively recruit for long term success
• Strengthen vendor relationships and build new partnerships within the metro San Antonio area
• Ensure safety standards and standard operating procedures are followed
• Deliver exceptional customer service
• Align sales projections and capacity planning to maximize the workflow
• Provide insight regarding marketing plans, sales, and market growth opportunities
• Perform quality control & inventory review on tools, fleet, and safety
• Partner with cross functional teams to implement and continuously improve operations and organizational goals
• Willingness to learn new and innovative automotive technologies

Requirements

• Strong communication skills to interact with customers effectively and team members.
• Proficiency in administrative tasks related to service documentation and inventory management.
• Previous experience as an auto glass installer
• Previous experience in managing auto glass installers and operational processes
• Ability to supervise junior technicians or trainees as needed.
• Background in auto glass sales
• A keen eye for detail and commitment to delivering quality workmanship.
• An unwavering belief in the value of our potential customers

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

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