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Authorization Coordinator

VNS Health
New York City, USA
Full-time
Entry
Onsite
USD 20.98-26.23 hourly
Discovered 1 months ago

Full Job Posting

What We Provide

  • Referral bonus opportunities
  • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
  • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
  • Employer-matched 401k retirement saving program
  • Personal and financial wellness programs
  • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
  • Generous tuition reimbursement for qualifying degrees
  • Opportunities for professional growth and career advancement and CEU credits

What You Will Do

  • Creates and modifies authorizations and/or orders for new and existing Members in an accurate and timely manner
  • Researches, troubleshoots, resolves authorization and/or order processing issues and discrepancies
  • Completes activities, including but not limited to, inbound/outbound calls, as assigned, faxes and emails
  • Coordinates with Providers and Members regarding authorization requests and/or activities
  • Communicates with Care Management, Member Services, Membership and Eligibility and other internal departments regarding Member services, authorization requests and issues

Education

  • High School Diploma or equivalent required

Work Experience

  • Minimum of two years of experience in a customer service role required
  • Excellent oral and written communication skills required
  • Advanced personal computer skills, including Word, Excel or Access required
  • Utilization Management experience preferred

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