Audio Visual Manager Varied Shifts

FUNCTION

RESPONSIBILITIES

• Organize and co-ordinate the day-to-day audiovisual operations for conventions, banquets, special events, and casino.
• Organize and co-ordinate the day-to-day electronics operations for repair, Surveillance, Bingo, Keno, and hotel guest room maintenance, including service, preventative maintenance, and new installations.
• Review all Nugget convention and banquet contracts for AV and technical requirements. (Submit audiovisual quotes when necessary)
• Maintain and schedule the necessary audiovisual equipment inventory to facilitate all conventions, banquets, and the special event needs.
• Hire, coach, and train new and existing AV team members in all areas of the AV department to ensure maximum performance.
• Schedule AV team members to perform work as required to facilitate conventions, banquets, and special events, to ensure guest satisfaction.
• Write and deliver performance evaluations, counseling notices and other team member documentation as required.
• Resolve all convention and banquet technical problems and customer complaints, when necessary, seek assistance from other Nugget Management as needed.
• Attend required Convention, Banquet and Special Event pre-cons and other necessary Nugget meetings.
• Process Convention, Banquets, and Special Event AV billing, forward to the appropriate department for final processing.
• Establish and maintain effective channels of communication with all levels of the Nugget team and guests.
• Using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate.
• Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
• Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
• Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
• Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
• Regular predictable attendance is required.
• Other duties and responsibilities as assigned.
• REPORTING RELATIONSHIPS: Director of IT

EDUCATION LEVEL

LANGUAGE

EXPERIENCE

PHSYICAL DEMANDS AND WORK ENVIRONMENT