Assurance Learning and Development Program Manager

Role overview

Program and stakeholder management

• Build relationships with Assurance Risk & Quality, Strategic Change, Risk Assurance Services, Human Capital, Resource Management, local offices, global teams, and other stakeholders.
• Identify learning needs and develop strategies with program sponsors, subject matter experts, and L&D colleagues.
• Identify and manage success factors and risks, including training needs analysis, learning objectives, target audience, and instructor profile.
• Plan and execute programs covering budgets, schedules, communications, curriculum setup, enrollments, translation, evaluation, and project management.

Learning delivery and team support

• Develop course content with subject matter experts using appropriate instructional design and digital learning platforms.
• Manage instructor requirements, facilitate instructor skills, and deliver train-the-trainer events.
• Provide periodic onsite management of new programs as required.
• Support L&D compliance and remediation, process improvements, and automation.
• Coach, manage, and develop L&D project specialists and shared-services staff.

Qualifications

• Prior experience developing or delivering audit or accounting training programs.
• A qualified Canadian CPA or equivalent reciprocal or recognized designation is an asset.
• Strong consulting, communication, stakeholder collaboration, project management, problem-solving, and interpersonal skills.
• Understanding of business strategy and its translation into L&D priorities.
• Ability to exercise judgment, involve stakeholders, and use logic, creativity, automation, and innovation in learning solutions.
• Ability to prioritize multiple projects and meet tight deadlines.
• Understanding of adult learning theory and instructional design, along with supervisory and facilitation skills.

Compensation

• The posted salary range is $62,200 to $103,600 for PwC locations in major city centres; ranges may vary by location.
• Base salary is determined by skills, experience, qualifications, and work location; eligible employees may also participate in variable incentive programs.

PwC Canada

• PwC describes a development-focused work environment, diverse teams, competitive compensation, inclusive benefits, and flexibility programs.