AsstMgr-Restaurants
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About the Role
Additional Information Job Number 26071510 Job Category Food and Beverage & Culinary Location Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP Schedule Full Time Located Remotely?
Key Skills for This Role
Full Job Posting
Location
Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
Full Time
Located Remotely?
Management
- 職位概述
- 入門級管理職位，負責餐廳/酒吧和客房服務的日常運營。該職位協助完成菜譜計劃，維護衛生標準，在高峰用餐時段協助服務員和待客師清潔地板，並在適用的情況下監督餐廳/酒吧和客房服務部門。責任範圍包括確保客人和員工的滿意度，同時維持經營預算。負責確保遵守標準和法律義務。
- 求職者個人資料
- 教育和經驗要求
- 高中文憑或高中同等學歷 (GED)；4 年餐飲、廚房或相關專業領域工作經驗。
- 或者
- 在經認可的大學取得餐飲服務管理、酒店和餐廳管理、酒店管理、工商管理或相關專業的兩年制學位；2 年餐飲、廚房或相關專業領域工作經驗。
- 核心工作活動
- 協助管理餐廳團隊
- 處理員工問題和疑慮。
- 監督員工並確保滿足績效預期。
- 根據對服務行為的觀察，向員工提供回饋意見。
- 協助監督日常輪班運作。
- 在餐廳總監或餐廳經理缺勤的情況下，監督餐廳和所有相關區域。
- 參加部門會議並傳達關於部門目標的明確一致資訊，以產生期望的績效。
- 開展日常餐廳運營
- 確保所有員工擁有適當的用品、設備和制服。
- 向廚師和餐廳經理傳達有關食品品質和服務水準的任何問題。
- 確保遵守所有餐廳政策、標準和程序。
- 根據當地法律監督酒類飲品服務。
- 努力實現或超越預算目標。
- 在必要時履行餐廳員工和相關部門的所有職責。
- 餐廳開業與歇業。
- 提供卓越的客戶服務
- 與客人互動並獲得對產品品質和服務水準的回饋。
- 監督人員編制，確保賓客服務、運營需求和財務目標均得以滿足。
- 鼓勵員工在指導方針範圍內提供卓越的客戶服務。
- 處理客人的問題和投訴，並在必要時尋求主管協助。
- 努力改善服務表現。
- 為客戶關係樹立積極的榜樣。
- 協助員工審查評論卡和客人滿意度結果。
- 認識和迎接客人。
- 開展人力資源活動
- 監督正在進行的培訓舉措。
- 使用員工可用的所有在職培訓工具。
- 根據每個職位的工作描述，傳達績效預期。
- 針對績效，持續給予員工輔導和建議。
- *萬豪國際集團致力於成為平等提供就業機會的雇主，歡迎所有人並為其提供入職機會。我們積極營造包容的環境，尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視，包括身障、退役身分或受其他適用法律保護的其他情況。*
- W 酒店以「點燃好奇，拓展無邊」為使命。我們崇尚體驗精彩生活、接納新鮮事物和保持開放心態。每張陌生面孔和每次新奇體驗都是我們不斷向前的靈感來源。緊跟潮流的態度和敢於嘗試的精神是我們的精髓所在，也是我們重新定義全球奢華飯店標杆的原動力。「隨時／隨需」文化和服務理念鼓勵我們滿腔熱情地服務每一位賓客。如果您擁有獨到眼光和創新精神，也憧憬未來的無限可能性，歡迎加入 W 酒店，展現您的過人天賦。加入 W 酒店，便是加入萬豪國際集團的非凡品牌組合。從
- 這裡
- 揚帆啟程，發揮個人價值，
- 追求
- 人生目標，
- 加入
- 卓越國際團隊，
- 展現
- 真我風采。
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