AsstMgr-Food & Beverage I

Location

Full Time

Job Summary

Education And Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

Or

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Core Work Activities

• Assisting in Food and Beverage Operations
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Provides excellent customer service to all employees.
• Responds quickly and proactively to employee's concerns.
• Uses coaching skills throughout the property.
• Demonstrates self confidence, energy and enthusiasm.
• Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Responds quickly and proactively to guest's concerns.
• Understands the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have been addressed to the guest's satisfaction.
• Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities As Assigned

• Complies with all corporate accounting procedures.
• Assists GM as needed with annual Quality audit.
• *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*
• توفر فنادق دلتا تجربة سفر سلسة تم تصميمها بعناية مع وضع الاحتياجات الأساسية للمسافر المتكرر الحديث في الاعتبار. نحن نقدم الأساسيات الأساسية التي يحتاجها الضيوف بشكل لا تشوبه شائبة ونعمل بجد للقضاء على كل ما لا يحتاجون إليه. في فنادق دلتا التابعة لماريوت، نتميز دائمًا بالدفء والحكمة والسيطرة على الأمور حتى يتمكن ضيوفنا من التركيز على ما هو أكثر أهمية. بفضل التواجد القوي في كندا والمملكة المتحدة والولايات المتحدة، تتوسع فنادق دلتا التابعة لماريوت سريعًا عبر الأسواق في جميع أنحاء العالم. إذا كنت تستمتع بتقديم خدمة هادفة والتركيز على التفاصيل المهمة، فنحن ندعوك لاستكشاف الوظائف في فنادق دلتا التابعة لماريوت. عند انضمامك إلى فنادق دلتا، فإنك تنضم إلىمجموعة من العلامات التجارية مع ماريوت الدولية.
• كن
• في المكان الذي يمكنك القيام فيه بأفضل أعمالك، وابدأ
• هدفك ، وانتمي
• إلى فريق عالمي مذهل ،
• لتصبح
• أفضل نسخة منك.