Asst. Manager - Modern Trade Supply Chain
Role Overview
Creates a connection between supply chain operations and modern-trade customers to improve customer experience.
Owns the Order-to-Invoice cycle and supports growth through collaborative forecasting and logistics solutions.
Develops 3PL capabilities and EDI implementations and leads cost-reduction projects affecting SKU-level profitability.
Key Skills for This Role
Full Job Posting
Role summary
Creates a connection between supply chain operations and modern-trade customers to improve customer experience.
Owns the Order-to-Invoice cycle and supports growth through collaborative forecasting and logistics solutions.
Develops 3PL capabilities and EDI implementations and leads cost-reduction projects affecting SKU-level profitability.
Responsibilities
- Conduct annual Joint Business Plans to align customer KPIs and scorecards and define continuous-improvement initiatives.
- Manage the Order-to-Cash cycle and use collaborative forecasting to improve case fill rates and availability.
- Develop 3PL capabilities and fulfillment operations, create SOPs, and implement bundling/co-packing strategies.
- Collaborate with IT on EDI implementation and leverage predictive analytics for demand-driven planning.
- Analyze Cost to Serve and execute cost-reduction projects; assess logistics providers using standardized tools.
- Analyze customer-reported availability and fill rates and recommend delivery-efficiency improvements.
Required qualifications
- MBA degree from an accredited institution.
- At least two years of professional experience in logistics, fulfillment, or supply chain management.
- Proven experience with EDI implementation and master data management.
- Structured, process-oriented mindset and analytical problem-solving ability.
Preferred qualifications
- CPG experience managing complex fulfillment channels.
- Advanced analytical skills in predictive analytics and Cost to Serve modeling.
- Collaborative leadership and effective partnership with internal IT and external logistics providers.
- Solution-oriented mindset and track record of process improvement and responding to evolving transportation customer expectations.
Workplace
- Role is based in the regional office in Mumbai, India.
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