Associate Vice President - Scrum Master, Everyday Banking

What You Will Do:

• Lead Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Act as the Scrum Master for onboarding and everyday banking squads, driving agile best practices and delivery excellence.
• Serve as Proxy Product Owner, managing and prioritising the product backlog, refining user stories, and validating delivered outcomes.
• Support and deputise for the Digital Product Owner in stakeholder discussions, governance forums, and product decisions.
• Translate business objectives into prioritised backlogs with clear acceptance criteria.
• Coordinate across business, design, technology, and external partners to remove blockers and maintain delivery momentum.
• Manage sprint scope, dependencies, delivery risks, and release planning activities.
• Collaborate with stakeholders to gather requirements, validate solutions, and align delivery with strategic objectives.
• Monitor squad performance, delivery metrics, and product KPIs, providing transparent reporting and recommendations.
• Drive quality assurance activities including UAT coordination, acceptance testing, and release readiness reviews.
• Contribute to product roadmaps, business cases, and continuous improvement initiatives across digital banking journeys.

What You Will Bring:

Requirements

• Bachelor's degree in Business, Technology, Computer Science, Engineering, or a related discipline.
• 8 to 12 years of experience in Agile delivery, digital product management, product ownership, or Scrum leadership roles.
• Strong expertise in Agile delivery frameworks, Scrum practices, and product backlog management.
• Proven ability to operate as both Scrum Master and Product Owner within cross-functional delivery teams.
• Experience delivering customer-facing digital products, particularly in onboarding, payments, accounts, or everyday banking domains.
• Strong stakeholder management and communication skills with the ability to influence across business and technology teams.
• Excellent analytical and problem-solving capabilities with a structured approach to decision-making.
• Ability to navigate ambiguity, competing priorities, and fast-paced delivery environments.
• Strong understanding of agile metrics, delivery governance, and quality assurance processes.
• Passion for creating customer-centric digital experiences and continuously improving delivery outcomes.
• Demonstrated experience acting as Scrum Master and/or Proxy Product Owner within large-scale digital transformation programmes.
• Experience delivering digital banking, onboarding, mobile banking, internet banking, or customer journey solutions.
• Proven track record of managing backlogs, writing user stories, defining acceptance criteria, and supporting iterative delivery.
• Experience coordinating multiple squads and managing cross-functional dependencies.
• Professional certifications such as Professional Scrum Master (PSM), Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent are preferred.