Associate Technology Consultant
Assist in the deployment, configuration, and testing of IT infrastructure components, including servers, networking equipment, and security appliances (e.g., Sophos, Fortinet).
Skills
About This Role
Job Description
- Assist in the deployment, configuration, and testing of IT infrastructure components, including servers, networking equipment, and security appliances (e.g., Sophos, Fortinet).
- Maintain accurate and detailed documentation for client environments, including network diagrams, site survey reports, and project handover manuals.
- Act as the first point of contact for technical queries during the project implementation phase, resolving standard configuration issues and escalating complex problems to Senior Consultants.
- Support the planning and execution of IT projects by tracking milestones and ensuring all technical prerequisites are met before on-site visits.
- Actively work toward obtaining relevant industry certifications and staying updated on emerging technologies to provide better value to clients and the internal team.
Job Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Experience with specific technologies (e.g., Active Directory, cloud computing platforms).
- IT certifications (e.g., MCSA, CCNA).
- Strong understanding of computer hardware and software.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
Education
- Bachelor's (Required)
Experience
- Active Directory: 1 year (Required)
- Cloud Computing Platforms: 1 year (Required)
License/Certification
- MCSA (Preferred)
- CCNA (Preferred)
Location
- Jeddah (Required)
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