Associate, Specialist, Demand Manager, Contact Centre, Consumer Banking, Technology And Operations
Role Overview
Lead the Self-Service Channel, Demand, and Customer Experience team, spearheading strategic projects to elevate customer experience and drive digitalization.
This role's core objective is to enhance customer satisfaction by achieving efficiency gains through digital migration, minimizing employee effort, and optimizing self-service channel operations
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About DBS
Multinational banking and financial services corporation headquartered in Singapore.
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