Associate RTSM Specialist (UK/US)

Play a key role in the successful delivery and ongoing support of RTSM (Randomization and Trial Supply Management) solutions used in clinical trials around the world. In this position, you'll help ensure studies run smoothly by coordinating system updates, resolving issues, managing timelines, and supporting stakeholders throughout the study lifecycle.

You'll work closely with internal teams, sponsors, and external partners to deliver high-quality RTSM solutions while maintaining compliance, data integrity, and patient safety. Your expertise will contribute directly to the execution of clinical trials, helping teams make informed decisions and maintain operational excellence.

This is an opportunity to take ownership of live RTSM projects, collaborate across functions, and make a meaningful impact on the delivery of innovative clinical research.

This is a remoterole open to candidates based in UK or US. You will collaborate with global teams across multiple time zones.

Manage RTSM study amendments, ensuring deliverables are completed on time, within scope, and in accordance with established quality standards.

Coordinate and communicate RTSM project activities with sponsors, study teams, and internal stakeholders.

Serve as the primary escalation point for RTSM maintenance activities, driving issue resolution through to completion.

Monitor study randomisation processes to ensure accurate execution and support study integrity.

Create and execute User Acceptance Testing (UAT) plans and facilitate sponsor participation in testing activities.

Review, prepare, and approve study support materials, helpdesk documentation, and system-related deliverables.

Perform financial reviews and support budget management activities related to change orders.

Conduct quality control checks, process study schedules and inventory files, and support ongoing operational activities as required.

Degree in a relevant discipline or equivalent combination of education and professional experience.

Minimum 1 year of RTSM experience and at least 2 years of experience within a CRO or pharmaceutical environment.

Experience working within a Contract Research Organisation (CRO) or pharmaceutical setting.

Knowledge of RTSM study design, randomisation methodologies, and just-in-time drug supply processes.

Understanding of clinical trial conduct, blinding practices, patient safety requirements, data integrity principles, and applicable regulations.

Demonstrated ability to manage and support the delivery of RTSM solutions used in clinical trials.

Strong client-facing, communication, and stakeholder management skills.

Proficiency in English, with strong written and verbal communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

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