Associate, Product Manager, Personal Deposit

Role overview

Responsibilities

• Manage deposit products from development and implementation through pricing, performance monitoring, and optimization.
• Develop product strategies and business cases based on customer needs, market trends, competitive analysis, and business objectives.
• Coordinate with IT, Operations, Compliance, Legal, Risk Management, and Financial Management on initiatives and strategic projects.
• Maintain product terms, fee schedules, disclosures, operational procedures, and internal policies.
• Monitor customer, market, operational, and business performance; recommend improvements to experience, efficiency, profitability, and results.
• Support pricing strategies, approvals, and product changes; work with Compliance, AML, Legal, Risk Management, and Internal Audit on regulatory and governance standards.
• Plan and execute campaigns and promotions for acquisition, retention, engagement, and deposit growth.
• Train and support branches and internal stakeholders through product expertise, communications, issue resolution, consultation, and implementation assistance.

What you bring

• Relevant post-secondary education in Business, Finance, Economics, Marketing, or a related discipline.
• At least three years of experience in personal or retail banking, deposit products, product management, business development, or client relationship management.
• Solid understanding of personal banking products and processes, particularly deposits.
• Product development, enhancement, pricing, or lifecycle management experience is strongly preferred.
• Strong data analysis skills and ability to translate findings into recommendations.
• Understanding of financial-services product governance, regulatory compliance, and operational controls.
• Ability to coordinate cross-functional stakeholders and multiple product initiatives.
• Strong analytical, problem-solving, communication, and project management skills; able to manage priorities independently.
• Mandarin proficiency is required for regular coordination with Mandarin-speaking Head Office and cross-border stakeholders.

Location and job type

• The posting lists Markham, Ontario as the location.
• The job is full-time and permanent.

About the employer