Associate - Product

Role overview

What you’ll do

• Gather, analyze, and document requirements for new and existing credit bureau products.
• Translate needs into user stories, functional specifications, workflow diagrams, and acceptance criteria.
• Support feature prioritization, UAT, and release management across the product lifecycle.
• Monitor product performance, data accuracy, and adoption after launch and identify enhancements.
• Coordinate with IT, Data Science, Compliance, Legal, and Operations for compliant product execution.
• Support Product Managers with daily execution and issue resolution; ensure designs comply with regulations and industry standards.
• Prepare collateral, documentation, FAQs, and training materials for sales and client support teams.
• Review client feedback with sales and client-facing teams, troubleshoot issues, and refine workflows.
• Monitor financial performance and metrics, evaluate product alliances, and collaborate with international product groups.

Experience and qualifications

• 0–1 years as a business analyst, systems analyst, or product analyst; credit bureau, fintech, banking, or financial services experience is preferred.
• Experience gathering requirements, creating user stories, mapping data flows, and executing UAT.
• Strong understanding of retail lending, credit underwriting, credit scoring models, or API integrations.
• Bachelor’s degree in Business, Computer Science, Engineering, Finance, or a related field.
• MBA or certifications such as CBAP, PMI-PBA, or Agile/Scrum are an added advantage.
• Proficiency in Agile/Scrum and tools such as JIRA, Confluence, AHA, or Visio.
• Strong communication, documentation, cross-functional collaboration, analytical, and problem-solving skills; able to manage concurrent initiatives.

Additional differentiators

• Strong presentation and public-speaking skills are a differentiator.
• Experience with credit bureau data feeds, bureau pull APIs, decision engines, or fraud and risk tools is a differentiator.

Benefits and work setting

• The posting describes a hybrid work setting, compensation and healthcare packages, paid time off, and online learning with guided career tracks.