Associate Pega Engineer
Role Overview
The Associate Pega Engineer works in the technology team’s Product Experience practice, supporting applications across the Commercial Insurance business.
The role works alongside Pega lead engineers, business analysts, product owners and delivery leads to design, develop, test and support Pega-based solutions.
Reports to the Pega Lead Engineer; no direct reports.
Key Skills for This Role
Full Job Posting
Role purpose
The Associate Pega Engineer works in the technology team’s Product Experience practice, supporting applications across the Commercial Insurance business.
The role works alongside Pega lead engineers, business analysts, product owners and delivery leads to design, develop, test and support Pega-based solutions.
Reports to the Pega Lead Engineer; no direct reports.
Key responsibilities
- Develop, configure, maintain and support Pega applications and deliver workflow and business process management solutions.
- Analyse business and user requirements, including user journeys, and contribute to solution implementation.
- Configure case types, workflows, data objects, business rules, validations and user interfaces under senior guidance.
- Support integrations between Pega and internal or external systems using REST APIs and standard integration patterns.
- Participate in development, unit testing, peer reviews, deployment support and production support across the software lifecycle.
- Investigate and resolve defects, incidents and support requests, escalating complex issues when appropriate.
- Participate in Agile ceremonies, conduct code reviews and incorporate feedback from senior engineers and technical leads.
- Follow standards for coding, security, documentation and testing; support releases across Development, SIT, UAT and Production.
- Maintain technical specifications, configuration details and support documentation; build platform knowledge through training and mentoring.
Essential skills and experience
- Degree in computer science, software engineering, information technology or a related discipline, or equivalent practical experience.
- Hands-on software development experience; Pega experience is preferred.
- Experience developing and configuring applications using Pega Platform 8.7 or later.
- Understanding of Pega case management, stages, steps, workflows, data types, business rules and user interfaces.
- Ability to interpret business and technical requirements, user stories, acceptance criteria and functional specifications.
- Basic knowledge of REST APIs, JSON and system integration concepts.
- Understanding of software development lifecycle practices covering development, testing, deployment and support.
- Familiarity with code quality, security, documentation and version control practices; basic application support knowledge.
- Exposure to Agile delivery methodologies and participation in Agile ceremonies.
About the team
The role sits within IT, which supports technology, security and solution design for the business.
The Product Experience practice works with business and delivery teams to build and support applications.
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