Associate-Operations
Role Overview
Good typing skills with speed of 35WPM Good Oral & written communication Skills Ability to work in Different Shift (Especially Night Shifts) Prior claims knowledge would be advantage. Knowledge of Microsoft Office- Word, Excel, Powerpoint, web-based systems. Flexibility of shift requirement as per business need Ability to meet deadlines Ability to work cooperatively with other staff and work well under pressure Occasional extended work hours/weekends to meet deadlines Ongoing delivery of quality service Ensure service accuracy through compliance (TAT) Maintain documentation of SOP's/Operating Instructions Identify, share, and implement process Improvements Executes Issue/Query Resolution Participation in training sessions, presentations and meetings.
Key Skills for This Role
Full Job Posting
Job Description:
Good typing skills with speed of 35WPM Good Oral & written communication Skills Ability to work in Different Shift (Especially Night Shifts) Prior claims knowledge would be advantage. Knowledge of Microsoft Office- Word, Excel, Powerpoint, web-based systems. Flexibility of shift requirement as per business need Ability to meet deadlines Ability to work cooperatively with other staff and work well under pressure Occasional extended work hours/weekends to meet deadlines Ongoing delivery of quality service Ensure service accuracy through compliance (TAT) Maintain documentation of SOP's/Operating Instructions Identify, share, and implement process Improvements Executes Issue/Query Resolution Participation in training sessions, presentations and meetings.
Location:
- This position can be based in any of the following locations:
About Guardian India Operations Private Limited
Parent group profile
The Guardian Life Insurance Company of America
Mutual insurer providing life, disability, dental, and workforce benefits.
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