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Associate- Marketing Operations

PwC
Bengaluru, IND
Full-time
Junior · 2+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

Responsibilities

  • Drive process enhancements in marketing operations
  • Collaborate with diverse teams to improve marketing strategies
  • Implement advanced technology solutions to boost performance
  • Foster a culture of innovation and continuous improvement
  • Analyze market trends to align strategies with business goals
  • Support the development of marketing initiatives that deliver results
  • Uphold clear communication across project stakeholders
  • Monitor project progress and adjust strategies as needed
  • What You Must Have
  • 2 years of experience
  • Oral and written proficiency in English required
  • Tier 1 / Tier 2 MBA or relevant full-time master’s degree
  • Understanding of CRM, customer experience, and front-office processes
  • Strong problem-solving, communication, and stakeholder management skills
  • Ability to structure analyses, create executive-ready presentations, and manage multiple priorities
  • Experience in consulting or industry roles across sales, service, marketing, or customer transformation/ front office consulting
  • Knowledge of MarTech platforms (Adobe Marketo/ AJO, AEP, Eloqua, Salesforce Marketing Cloud etc) and CRM tools (Salesforce / Microsoft Dynamics/ Oracle)
  • What Sets You Apart
  • Support client engagements across sales, service, and marketing transformation programs
  • Analyze current-state business processes, operating models, and customer journeys
  • Help design future-state processes, organization structures, and capability roadmaps
  • Contribute to CRM, customer service, and marketing technology transformation initiatives
  • Develop presentations, business cases, workshops, and client deliverables
  • Conduct market research, benchmarking, and data analysis to generate insights
  • Understanding integration points between MarTech platforms, CRM systems, eCommerce portals and analytics tools.
  • Collaborate with cross-functional teams to deliver project workstreams on time and with quality
  • Build client relationships and contribute to practice development activities
  • Familiarity with marketing technology solutions and frameworks
  • Hands-on experience with marketing automation tools
  • Understanding of customer data platforms and segmentation
  • Demonstrated ability in leveraging marketing analytics
  • Experience in digital commerce processes and tools
  • Engaging effectively with global clients and stakeholders
  • Travel Requirements
  • Up to 40%
  • Job Posting End Date

Qualifications

  • Familiarity with marketing technology solutions and frameworks
  • Hands-on experience with marketing automation tools

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