{bc}
Apply
oracle

Associate Manager

IKS Health
IND
Manager · 4–5 years experience
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Responsibilities

  • Demonstrate extensive knowledge of Workforce Management (WFM) methodologies with a strong focus on staff planning, scheduling, and stakeholder management.
  • Create, develop, and maintain detailed capacity plans with volume projections and key business assumptions.
  • Analyse historical volumes and create long-term staffing plans while keeping in mind Service Level goals, Operational Flexibility, and Cost Effectiveness.
  • Maintain headcount reporting, attrition tracking, and business trends for all functions.
  • Continuously monitor and adjust forecasts according to changes in demand, while identifying potential risks to capacity and proactively creating contingency plans.
  • Collaborate with the Command Center and Operations teams to gauge current business trends on shrinkage and productivity in order to enhance planning models.

Requirements

  • Excellent written and verbal communication skills. Open to rotational shift. Complete WFO profile.
  • 4-5 years
  • Sat and Sun fixed off.
  • Rotational Shifts.
  • Interested can share CV on [email protected]

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at IKS Health

Manager

Mumbai, IND

Discovered 1 weeks ago

Associate

Mumbai, IND

Discovered 1 weeks agoFull-time

Customer Service Representative (REMOTE) - Ontario, Canada 9 AM to 6 PM CST (10 AM to 7 PM EST)

, CAN

Discovered 2 weeks agoFull-time

Customer Service Representative (REMOTE) - Ontario, Canada 11 AM to 8 PM PST (2 to 11 PM EST)

, CAN

Discovered 2 weeks agoFull-time

Senior Clinical Documentation Specialist

Navi Mumbai, IND

Discovered 2 weeks agoFull-time

Senior Clinical Documentation Specialist

Mumbai, IND

Discovered 2 weeks agoFull-time

Customer Service Representative (REMOTE) - Ontario, Canada

, CAN

Discovered 2 weeks agoFull-time

Virtual Medical Scribe

, USA

Discovered 3 weeks agoFull-time