Associate Instructor

Job Role

Essential Duties

• Teach and manage delivery of GIA approved content to assigned classes, courses and seminars consistent with GIA guidelines and standards.
• Manage class set-up (for instance gathering materials, managing equipment etc.)
• Ensure administrative class management responsibilities are completed in a timely manner (e.g., attendance, assessments, posting grades, documentation, etc.)
• Addresses student concerns, complaints, or issues promptly and effectively.
• Manage student evaluations, assignments and projects. Counsel students regarding academic performance and methods for improvement.
• Maintains and fosters sensitivity and respect for a culturally diverse classroom and work environment.
• Maintains a positive climate for learning through appropriate classroom management.
• Conduct and facilitate student orientation, and graduation activities.
• Travel and adapt to different work schedules, as needed, to deliver classes across multiple locations within and outside the UAE.
• Participate in education meetings and training, as needed, concerning course material instruction.
• Liaise with the various stakeholders for any concerns, updates and for any operational or administrative requirements.
• Engage in educational marketing and market development activities.
• Represent GIA in different forums, panel discussions, industry events or other platforms where GIA is participating or being represented.
• Assist with any special projects, exhibitions and trade shows or any other additional duties as needed

Qualifications

• Bachelor’s Degree preferred with 3+ years of trade experience or equivalent combination of education and experience.
• Teaching, training or mentoring experience preferred
• Arabic speaker is preferred
• Graduate Gemologist (GG) diploma preferred.
• Employee assuming this position must endeavor to continually improve and develop skills required to successfully perform the entrusted duties and be comfortable working with ambiguity in a startup environment, thinking outside of the box while adhering to GIA standards

Description Of Success Factors

• Knowledge: Able to break down complex processes to present/explain fundamental skills, able to interpret student skills to know when to progress to more advanced techniques.
• Personal Accountability: Takes personal responsibility for quality and timeliness of work and any decisions, actions, and outcomes. Takes an ethical, values-driven, and holistic approach to always put GIA’s interests first, even when it is not easy or when no one is watching.
• Technical Learning/Learning on the Fly: Learns quickly (particularly with complex, technical concepts); is good at learning new industry, company, product or technical knowledge/a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of things.
• Service Mindset: Demonstrates passion and commitment to teach. Ability to multitask on various administrative duties and adapt to a fast-paced office environment with multiple priorities.
• Mentoring: Providing constructive feedback and answering questions during class, articulating the reasoning for feedback in a professional manner that facilitates confidence and maintains self-esteem, etc.)
• Excellent Decision Quality & Problem Solving: Identifies potential problems, articulates/classifies issues and able to determine next steps by referencing existing policies and procedures; applies sound analytical and reasoning skills during the problem-solving process; analyzes the data gathered and reaches a solution or provides a summary for a management decision when required.
• Time Management Skills: Approaches work in an organized and systematic manner. Plans work and time effectively to manage conflicting or shifting priorities and achieves goals aligned with the business needs.
• Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact.
• Presentation Skills: Effective in a variety of formal presentations settings; one-on-one, small and large groups; can change tactics midstream when something isn't working.
• Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process