Associate I, Production Operations

Perform routine operational tasks following established procedures.

Monitor production systems and escalate issues as needed.

Maintain accurate logs and documentation for compliance and audit.

Assist in process improvements and participate in team projects.

At senior levels: mentor junior associates and coordinate small workstreams.

Entry-level role focusing on supporting day-to day operations by addressing-routine problems with defined solution.

Responsible for timely and accurate reporting, basic analysis, and contributing to the improvement of operational processes.

The work involves following standard procedures under close supervision, with limited need for innovation or-complex problem-solving.

Communication is primarily internal while helping to support decision-making.

Tasks are carried out independently within established guidelines, and leadership responsibilities are minimal.

The role typically does not require advanced education, relying instead on basic training and adherence to standard work routines.

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For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply.

If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position.

However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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