Associate Director, Customer Engagement
Role Overview
Trinity Life Sciences is a trusted strategic commercialization partner, providing evidence-based solutions for life sciences. With 25 years of experience, Trinity is committed to revolutionizing the commercial model by providing exceptional levels of service, powerful tools and data-driven insights. Trinity’s range of products and solutions includes industry-leading benchmarking solutions, powered by TGaS Advisors. To learn more about how Trinity is elevating life sciences and driving evidence to action, visit http://www.trinitylifesciences.com/.
Trinity’s salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current salary range for this position is $156,000 - $234,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.
Trinity’s Commitment to Diversity, Equity & Inclusion
Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities.
For more information about Trinity’s commitment to diversity, equity, and inclusion, you can visit our website.
Full Job Posting
Qualifications
- Education: Preference for demonstrated interest in the life science field, with appreciation for advanced degree with a life science focus
- Work Experience: 8+ years of experience years as a top performer within a top-tier biopharmaceutical / pharmaceutical strategy consulting firm serving industry leading clients and/or relevant omnichannel/digital transformation experience within pharma and biotech.
- Omnichannel/CE experience and/or HCP marketing and analytics experience (5-7 years) in consulting or working in a related position within the health care industry
- Other Skills:
- Working knowledge of advanced consulting methodologies, tools, and techniques – with focus on: patient finding, HCP segmentation, CE/omnichannel roadmaps, benchmarking and org design, activation and engagement plans including application of advanced analytics, AI and technology solutions, optimization of omnichannel plans, marketing mix, performance analytics and reporting related activities
- Excellent quantitative skills and direct experience with complex commercial analyses and assignments
- Proficiency in pharma datasets: sales, claims, promotional (HCP/DTC), CRM, Speaker Programs, Congresses, PubMed
- Advanced project-management skills
- Demonstrated success with client development
- Successful team management and staff development
- Above average proficiency in MSOffice Suite and other consulting-related software
- Excellent communication (written and verbal) and interpersonal relations skills
- Prioritization of hands-on involvement in delivering excellent client experience and project outcomes
- Desire and ability to work in a dynamic, fast-paced environment
About Us
Trinity Life Sciences is a trusted strategic commercialization partner, providing evidence-based solutions for life sciences. With 25 years of experience, Trinity is committed to revolutionizing the commercial model by providing exceptional levels of service, powerful tools and data-driven insights. Trinity’s range of products and solutions includes industry-leading benchmarking solutions, powered by TGaS Advisors. To learn more about how Trinity is elevating life sciences and driving evidence to action, visit http://www.trinitylifesciences.com/.
Trinity’s salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current salary range for this position is $156,000 - $234,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.
Trinity’s Commitment to Diversity, Equity & Inclusion
Trinity Life Sciences is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Trinity is committed to the principles of diversity, equity, and inclusion and to providing employees with a work environment that is free of discrimination and harassment. All employment decisions at Trinity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, disability, ethnicity, gender identity or expression, family, parental, or veteran status, and/or any other status based on identity or that is protected by the laws or regulations in the locations where we operate. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities.
For more information about Trinity’s commitment to diversity, equity, and inclusion, you can visit our website.
About Trinity Life Sciences
Trinity Life Sciences is a private life-sciences consulting firm serving pharmaceutical, biotech, and medical-device companies.
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