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Associate Business Process Analyst

CLS Corporate Services - 25
Mumbai, IND
Full-time
Junior · 2–4 years experience
Hybrid
Discovered 3 days ago

Full Job Posting

Qualifications

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field.
  • 2–4 years of experience in business analysis or product support roles.
  • Strong analytical and problem‐solving skills with a data‐driven mindset.
  • Excellent communication and stakeholder‐management abilities.
  • Familiarity with Agile/Scrum methodologies and requirement‐tracking tools.
  • Basic understanding of software development lifecycle and technical concepts.
  • Proficiency in MS Office, Visio, and diagramming tools; experience with JIRA or similar is a plus.
  • Ability to prioritize multiple tasks and meet tight deadlines.
  • Detail‐oriented with a focus on delivering high‐quality, user‐centric solutions.

Responsibilities

  • Elicit, document, and validate business requirements for product enhancements.
  • Translate requirements into functional specifications for the development team.
  • Collaborate with IT to design, develop, and test new product features.
  • Analyze existing product performance and identify opportunities for improvement.
  • Prioritize backlog items based on business impact, feasibility, and ROI.
  • Facilitate communication between business users and technical teams.
  • Conduct user acceptance testing and ensure solutions meet quality standards.
  • Provide recommendations for process automation and efficiency gains.
  • Monitor product metrics post‐release and suggest iterative refinements.
  • Maintain up‐to‐date documentation and knowledge base for stakeholders.

Preferred Qualifications

  • Proficiency in MS Office, Visio, and diagramming tools; experience with JIRA or similar is a plus.

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