Associate Business Analyst

Role overview

Discovery and analysis

• Gather background information, prepare interview or workshop notes, and document business needs.
• Analyze business challenges, pain points, manual processes, and improvement opportunities with senior team guidance.
• Translate stakeholder input into summaries, problem statements, requirements, assumptions, risks, dependencies, and next steps.
• Contribute to analysis of automation, analytics, workflow improvements, AI enablement, self-service, system enhancements, and process redesign.

Process documentation and improvement

• Document current-state processes, workflows, handoffs, system touchpoints, and user actions using approved templates and tools.
• Capture process gaps, bottlenecks, redundancies, rework, manual effort, and user-experience challenges.
• Support future-state process maps and improvement recommendations aligned with business needs and enterprise standards.
• Validate process documentation for accuracy and completeness with stakeholders and internal team members.

Requirements, intake, and evaluation

• Elicit, organize, validate, and document business, functional, workflow, reporting, data, security, and operational requirements.
• Review intake submissions, clarify business needs, track required information, and prepare materials for review.
• Track opportunity status, next steps, open questions, risks, decisions, and dependencies.
• Support vendor and solution evaluations through research, comparison matrices, requirements alignment, meeting notes, and follow-up tracking.
• Assist with testing, validation, and user acceptance to confirm solutions meet documented business needs.

Experience and qualifications

• 1–3 years of hands-on experience supporting business analysis, process improvement, project coordination, technology, operations, consulting, or a related area.
• Demonstrated experience producing deliverables in a professional or project-based environment; practical experience may include internships, rotational programs, or early-career roles.
• Exposure to business analysis, digital transformation, process improvement, technology-enabled solutions, AI, automation, analytics, or enterprise operations.
• Hands-on exposure to requirements gathering, process mapping, documentation, stakeholder communication, data analysis, reporting, or project support.

Workplace

• The description identifies this position as remote.