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Associate Account Director

VIBRANT Marketing
Toronto, CAN
Full-time
Director
Onsite
Discovered 2 days ago

Full Job Posting

What you will do

  • Drive organic growth within existing accounts by understanding client priorities, strengthening relationships and proactively bringing forward recommendations to expand our work. Take opportunities from initial discussion through proposal development and securing additional business.
  • Oversee multiple account managers and their respective accounts, maintaining visibility across campaigns, deadlines, resources and competing priorities. Set clear direction, review work and ensure managers have the guidance and support to deliver.
  • Partner closely with strategy, creative and production teams to shape proposals, scopes, briefs and campaign plans that connect client objectives with compelling, achievable brand experiences.
  • Take ownership of campaign delivery as programs move into market, ensuring teams and partners are prepared, outstanding details are resolved and execution meets agreed objectives and VIBRANT’s standards.
  • Hold teams accountable for accurate workback schedules, clear responsibilities and quality deliverables. Anticipate dependencies, resolve issues and involve senior leadership when significant risks require additional support or decisions.
  • Be accountable for financial performance across assigned accounts, including budget accuracy, scope control, forecasting, cost tracking and profitability. Review financials with managers, address variances early and ensure changes are documented and approved.
  • Apply strong attention to detail when reviewing proposals, budgets, timelines, production plans and reports, identifying gaps before they affect clients or execution.
  • Coach and develop account managers through clear expectations, regular feedback and practical support, strengthening their client service, project management and financial capabilities
  • Stay actively connected to the experiential industry through activations, events, restaurants, cultural experiences and networking. Bring relevant observations, relationships and recommendations into client conversations and campaign development.
  • Oversee campaign reporting and post-campaign reviews, assessing results, financial performance and lessons learned to improve future work and inform account growth.

What you bring

  • Approximately seven or more years of relevant marketing experience, including substantial experience leading experiential campaigns in an agency environment.
  • Proven ability to oversee multiple accounts and complex programs, balancing competing priorities while maintaining visibility across details, deadlines and team workloads.
  • Experience managing and developing account managers, setting direction, reviewing work and holding teams accountable for delivery.
  • Strong client relationship skills, including providing strategic counsel, navigating higher-level conversations and resolving escalations with sound judgment.
  • Demonstrated success growing existing accounts through proactive recommendations, relationship development and converting opportunities into additional business.
  • Strong financial management skills, with experience owning budgets, controlling scope, forecasting costs and revenue, and managing account profitability.
  • Excellent organization and attention to detail, with the ability to identify gaps, anticipate needs and ensure teams are prepared for execution.
  • A deep enthusiasm for experiential marketing and an active interest in discovering activations, events, venues and cultural experiences, building industry connections and applying that perspective to your work.
  • The ability to collaborate effectively with strategy, creative and production teams, contributing to campaign development and leading delivery into market.
  • Confident written and verbal communication, including presenting proposals, recommendations and campaign results.
  • A bachelor’s degree in marketing, business or a related field, or equivalent relevant experience.
  • Proficiency with Microsoft Office, particularly PowerPoint and Excel.
  • Flexibility to travel and attend activations and relationship-building events, including occasional evenings and weekends.
  • If you love the moving parts as much as the big ideas, enjoy connecting with people and take pride in helping teams deliver great work, we’d love to hear from you.
  • VIBRANT is an equal opportunity employer. We are committed to building a diverse, inclusive, and empowered workplace. If you require accommodations during the hiring process, please reach out to our Talent & Culture Team.
  • We thank all applicants for their interest. Only candidates selected for an interview will be contacted. This is an active posting for an existing position.
  • VIBRANT does not conduct recruitment through personal email addresses (e.g., AOL, Outlook, Gmail). All hiring-related communication is conducted through our official domain and verified channels only.
  • #VM26

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