Assistant Vice President Operations

About MUFG

MUFG is a globally respected financial institution. The Riyadh branch is committed to creating an inclusive workplace that supports employees through knowledgeable leadership and ongoing training. The organization values client-centricity, a people-focused approach, open communication, innovation, simplification, ownership, and execution.

Role Overview

MUFG is seeking an Assistant Vice President Operations for its Riyadh branch in Saudi Arabia. This full-time role involves supporting a diverse range of banking products and services, collaborating across departments and regions. The position is central to ensuring seamless transaction processing, regulatory compliance, and operational excellence within a supportive environment. The ideal candidate will have 5-10 years of experience.

Key Responsibilities

• Conduct and execute all transaction processing within the branch, including Trade Finance Products (Export, Import & Guarantees), Loans (Bilateral, Syndicated, Project Finance), Cash Management (account opening, Remittance including SAR clearing, Online Banking), Treasury Products (FX, Money Market), and Islamic Finance Products.
• Book and authorize all KSA-based transactions in the core banking system T24, ensuring accuracy and compliance with internal standards.
• Input and authorize SAR payments in SARIE, escalating issues to appropriate channels when necessary.
• Ensure timely processing of all regulatory requests received through various platforms within the allowed SLA set by the central bank.
• Escalate incidents and key identified risks promptly to the Operations Manager.
• Participate in Saudi-based governance committees such as the Operations’ Risk and Control Committee, Business Continuity Plan Committee, and New Product Approval Committee.
• Prepare comprehensive process manuals, workflows, guidelines, and procedures aligned with bank standard procedures.
• Adhere to requirements set by the Head of KSA Office while preparing and submitting management periodic reports accurately and on time.
• Coordinate with teams to prepare and submit Operations regulatory reporting requirements.
• Handle internal and external audit requirements by providing accurate information and documentation.
• Collaborate with other team members to support the development of the Branch.
• Manage Islamic Finance transactions according to Shariah Compliant policies.
• Oversee resolution of any AUDIT or Self-Inspection findings or requirements in a timely manner.
• Respond to Local & Regional Compliance queries.
• Act as a liaison between the London-based Processing Centre for EMEA (PCE), KSA customers, and Corporate Banking/Trade Finance/Treasury colleagues.
• Ensure all processes and flows adhere to Head Office guidelines, identifying gaps for immediate address.
• Communicate with ESO, escalating system-related incidents and collaborating to ensure systems meet BAU requirements.
• Manage junior team members, providing on-the-job training (OJT) as needed.

Required Experience and Skills

• 5-10 years of relevant experience in banking operations.
• Understanding of Trade Finance, Loans, Cash Management, Treasury, and Islamic Finance Products.
• Proficiency in core banking systems like T24 and payment systems like SARIE.
• Knowledge of regulatory compliance and reporting requirements.
• Ability to prepare process manuals, workflows, and guidelines.
• Experience in managing audit requirements and resolving findings.
• Strong communication and collaboration skills.
• Awareness of key risks and adherence to risk management controls.

Work Environment and Culture

MUFG fosters a workplace that values teamwork, integrity, and professional development. The Riyadh branch is dedicated to creating an inclusive environment where employees are supported by knowledgeable leaders. The organization's cultural principles emphasize client-centricity, a people-focused approach, open communication, innovation, simplification, ownership, and execution. Employees are encouraged to contribute to operational excellence, risk control, business continuity, new product approval, audit resolution, compliance queries, system enhancements, and training junior colleagues.